ANU College of Law lawns
College Student and Education Support

How to get in touch

You can reach us in person, over the phone or via email.

Counter Opening Hours : Monday - Friday: 10am - 4pm

Email and Phone Operating Hours: Monday - Friday : 9am - 5pm

Please note that our office is closed on ACT public holidays.

Assessment extension and deferment options

We recognise that not all students are the same and sometimes life gets in the way of studying. ANU offer a variety of reasonable adjustments to help students succeed with their studies. However, finding what is available to you at any given time and to suit your individual circumstances can be difficult. Should you apply for a coursework extension? Complete an Extenuating Circumstances Application or maybe a Time Adjustment?

If you are unsure which adjustments are available to you, either for your assessment, quiz, test or examination, click the button below and answer this 30 second questionnaire.

Find your Options HERE


Student appointments

If you need to talk to someone about your degree, courses or wellbeing, please book an appointment with a student advisor. Appointments are available over Zoom, phone or face-to-face.

We use CareerHub to manage our appointments. You will need to set up an account using your university email address if you have not already done so.

  • Mondays: 2:00pm - 4:00pm
  • Tuesdays: 10:00am - 11:30am
  • Thursdays: 2:00pm - 4:00pm
Book an appointment

If you are a prospective student or do not yet have access to your university email address, please call us on 6125 3483 or email us at and we can arrange a time to meet with you.

If you are not available during the above periods but still wish to book an appointment, please send us an email summarising your questions to, along with your phone number, and we will do our best to accommodate you. Alternatively, you can always present yourself at the front counter during opening hours.


We provide advice on the following

Degree management

Courses, examination and assessments

College letters

  • Program Completion Letter,
  • Enrolment Confirmation Letter,
  • Program Confirmation
  • Letter, Statement of Results (unofficial transcript).
  • Bespoke letter.

General enquiries

College Letter Requests

If you need an Official Academic Transcript, please order a hardcopy academic transcript using the 'request a transcript' button on your ISIS homepage, or:

  • NavBar (Compass Icon) > Navigator > ISIS > Academic Records > Request a Transcript

If you're unable to access ISIS, My eQuals or have any other questions about confirming your academic record please get in touch with Student Central.

For all other letter requests, please complete the online application to request a letter. Options include:

  • Program Completion Letter,
  • Enrolment Confirmation Letter,
  • Program Confirmation
  • Letter, Statement of Results (unofficial transcript).
  • There is also the option to request a bespoke letter.

ANU limits the academic ranking of students within a course, academic program or academic career to the use of the Grading scale and/or the Grade Point Average (GPA) calculation and/or the Prizes framework.

If a course/class ranking letter is required for an application to another University, our office will provide students with a letter stipulating this.

Locker Hire

The ANU College of Law has lockers available for law students to hire during the academic year.

The lockers are located in Building 5; in the corridor next to the Law library. Lockers can only be accessed during the Law library opening hours.

Before requesting a locker, please take note of the below:

  • Lockers are available from O-week until the end of the examination period.
  • There is no fee to hire a locker.
  • Students must bring their own padlock (suitcase size) and provide a piece of photo ID before taking possession of a locker.
  • There are not enough lockers for every student. Lockers will be distributed on a ‘first come, first serve’ basis.
  • We will not keep a ‘waiting list’ for lockers.
  • All lockers must be vacated at the end of examination period, in semester 2.

To take possession of a locker, students will need to present themselves at the College Student Administration and Education Support office, during front counter opening hours.