|
COLLEGE
OUTREACH & ADMINISTRATIVE SUPPORT TEAM
(COAST) |
| ANU
College of Law |
Welcome
to the COAST web page.
COAST was established
to provide a coordinated, consistent and professional approach to the activities
of the ANU College of Law and its Centres. It also provides basic administrative
support to the College Centres.
| The
Team |
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Manager
Christine Debono
christine.debono@anu.edu.au
|
Assistant
Manager
Tanya Mark
tanya.mark@anu.edu.au |
Administrative
Assistant
Wendy Mohring
wendy.mohring@anu.edu.au |
Administrative
Assistant
Kristian Draxl
kristian.draxl@anu.edu.au |
|
| The
best way to contact COAST is to email: coast@law.anu.edu.au |
ABOUT
COAST SUPPORT
COAST endeavours to meet
the requests made of it in a professional and timely way. Most events can be
organised well in advance—the more time allowed for planning and organising,
the better the Team is able to meet the requirements. COAST may employ casual
staff to meet the demands of particularly busy periods.
Events
COAST can assist in organising CoL events, including the following tasks:
• Preparing promotional material—eg, flyers,
programs, advertisements
• Placing information on CoL Calendar of Events and
ANU Billboard
• Taking event rsvps
• Organising venues, catering, IT requirements, photography,
and preparing conference packs
• Monitoring event budgets, payment of invoices, organising
reimbursements
• Organising mail outs of information
• Booking accommodation and travel for event speakers
• Organising media coverage
• Creating conference web pages
• Providing staff to assist at event—eg, to staff
registration desk, supervise casual staff employed especially for event
• Liaising with University VIP/Protocol Office and
Security as necessary
Activities will retain
their individual Centre identity, and will be promoted as such, but will also
meet ANU corporate standards and present a unified ANU College of Law approach.
If you would like COAST support for your event please complete an electronic
Event
Organising Form (you will find this on your Groupwise menu
bar).
Administrative Support
COAST can support CoL Centres by providing administrative support, including
the following:
• Updating Centres’ web pages
• Updating and maintaining Centres’ existing
email/mail lists
• Creating new email lists (sorted into relevant interest
categories)
• Undertaking mailouts to Centre stakeholders
• Taking minutes at meetings
• Assisting with the organisation of CoL contracts
Centres will meet the costs incurred for expenses (eg, catering, printing, advertising,
employment of casual staff, etc) and will be responsible for underwriting their
major events. If a registration fee is charged, or if there is grant funding
available, COAST may charge a nominal administration fee (to be negotiated at
the start of any project). COAST will liaise closely with organisers to ensure
they are aware of any costs, and seek approval where necessary.
| COAST
SERVICE CHARTER |
COAST provides
support to the ANU College of Law and its Centres in the areas of outreach
and general administrative support. This Charter provides an overview
of our service commitment.
COMMITMENT
COAST staff are committed to service delivery that is timely, professional,
and responsive to your needs.
We are committed to having well-trained and supported staff and to developing
and maintaining a good working relationship with people both within, and
external to, the College.
QUALITY
SERVICE
We strive to provide you with a quality service where we:
• are professional and efficient
• treat you with courtesy and respect
• give you clear, accurate, timely and relevant information or help
you find it
• are fair and reasonable.
HOW
YOU CAN HELP US HELP YOU
• provide us with information in a timely fashion
• be fair and reasonable in your expectations of us
• treat our staff with courtesy and respect
• provide us with constructive feedback so we can improve our service.
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